Bring AI-Powered Chat & Searchto Your NetSapiens Experience.
Delight customers, empower agents, and unlock knowledge with AI chatbots, self-service search, and intelligent workflows.
Support is fragmented.
Customers can’t find answers. Knowledge bases go stale. Agents waste time hunting for information.
Your phone system is smart at routing calls, but not at solving problems.
AI Chat + AI Search. Integrated with your NetSapiens ecosystem.
AI Chatbots for Any Website
Engage visitors 24/7 with AI-driven chat that connects to your real data.
AI-Powered Knowledge Search
Let customers and agents instantly find answers across websites, CRMs, databases, and APIs.
Knowledge Gap Insights
Identify what customers are asking that your knowledge base doesn’t cover.
Agent Assist
Give your team AI-powered access to the entire knowledge base with faster responses, and less guesswork.
Workflow Triggers
Automate actions (open a ticket, schedule a callback, route to an agent) directly from chat or search interactions.
How It Works
Knowledge Sources → AI Layer → Chat, Search, Agent Assist
Connect Your Knowledge
Index websites, databases, docs, APIs, and more.
Deploy AI Chat or Search
Embed chatbots on websites or AI search in your knowledge portal.
Optimize & Automate
Fill knowledge gaps, trigger workflows, and help agents resolve faster.
Use Cases
AI Knowledge for Every Scenario
From customer self-service to agent empowerment, AI chat and search transform how knowledge flows through your organization.
Customer Self-Service
Customers resolve issues instantly with AI chat or search.
Sales & Marketing
Chatbots capture leads, qualify interest, and trigger follow-ups.
Agent Support
Reps access AI-powered knowledge for faster resolutions.
Operations
Spot gaps in documentation, update resources, and close the loop.
Benefits
Your phone system connects people. Now connect knowledge.
24/7 Availability
AI never sleeps and customers always get help.
Smarter Agents
Give your team instant access to every answer.
Continuous Improvement
Gap analysis ensures your knowledge base evolves.
Seamless Workflows
AI doesn’t just answer, it takes action.
Unified Knowledge
All sources searchable, from web to database.
Transform support and sales with AI today.
Connect your knowledge, deploy intelligent chat and search, and empower your entire organization with AI-driven insights.